1. How quickly is my web hosting account activated?
Following payment via credit/debit card (PayTR), your web hosting and domain orders are automatically provisioned within seconds, and your login credentials are sent directly to your email address.
2. How do I transfer my domain name?
After unlocking your domain (Transfer Lock) and obtaining the EPP / Auth Code from your current registrar, you can place a transfer order on our Domain Transfer page. Once completed, your domain registration is automatically extended by 1 year.
3. Is a Free SSL certificate included in all plans?
Yes, all of our Web Hosting and E-Commerce plans include a free 256-bit Let's Encrypt SSL certificate installed automatically.
4. Do you offer free website migration?
Yes! Our technical support team migrates your existing website, databases, and email accounts from your previous host to our servers free of charge with zero downtime. Simply open a support ticket after ordering.
5. What is your cancellation and refund policy?
We offer a 14-day money-back guarantee on all web hosting packages. Due to international ICANN regulations, domain name registrations and transfers cannot be cancelled or refunded once registered.
6. How can I contact technical support?
You can reach our technical team 24/7 via the Open Support Ticket section in your client area or through our Contact Us page.